Privacy Policy

At Betsider Canada, we know that trust is earned, and protecting your personal information is a big part of that. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices and rights you have when it comes to your own information. By using our site, you agree to the practices described below.

Information We Collect

We collect a few different types of information to run our site and services properly. First, there's account and registration information: things like your name, date of birth, mailing address, and other identity details you provide when you sign up or verify your account. Second, we collect payment information when you make a deposit or withdrawal, such as the payment method used and transaction records; we do not store full card numbers on our own servers, as that is handled by our secure payment partners. Third, we automatically collect usage data whenever you visit our site, including your IP address, browser type, device information, pages viewed, and how long you spend on each part of the site. This usage data helps us understand how people interact with our pages and where we can make improvements.

How We Use Cookies

Like most websites, we use cookies and similar tracking technologies to make your experience smoother. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in between visits, and understand how our site is being used. We use essential cookies that are required for the site to function, as well as analytics cookies that help us measure traffic and performance. You can control or disable cookies through your browser settings at any time, though doing so may affect certain features of the site, such as staying logged in or remembering your language preference.

Sharing Your Information

We do not sell your personal information. That said, we do share certain data with trusted third parties so that we can operate our services and meet our legal obligations. This includes payment processors who handle your deposits and withdrawals securely, regulators and licensing authorities who oversee fair and responsible gambling practices, and analytics providers who help us understand site performance and improve the user experience. Any third party we work with is required to handle your data responsibly and only use it for the purposes we've agreed to. We may also disclose information where required by law, such as in response to a valid legal request from a regulator or law enforcement body.

Your Rights

You have a number of rights when it comes to the personal data we hold about you. You can request access to the information we have on file, ask us to correct any inaccurate or outdated details, or request that we delete your data where appropriate and permitted by applicable law. In some cases, such as ongoing regulatory or anti-fraud obligations, we may need to retain certain records even after a deletion request, but we will always explain why if that's the case. We aim to respond to all reasonable requests in a timely manner.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights described above, please visit our About Us page for our current contact details, including our mailing address and phone number. We're always happy to help clarify how your information is collected, used, or protected.